Legal
The terms that govern your use of the Bambino Agency website and our digital marketing services.
Bambino Agency Ltd • 1 Piccadilly Gardens, Manchester M1 1RG • hello@bambinoagency.com • +44 161 555 0134
These Terms of Service (“Terms”) govern your use of the website at bambinoagency.com (our “Website”) and the digital marketing services provided by Bambino Agency Ltd (“Bambino”, “we”, “us”, or “our”), a company registered in England and Wales with registered office at 1 Piccadilly Gardens, Manchester M1 1RG.
By accessing our Website or engaging our services, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy. If you do not agree to these Terms, please do not use our Website or services.
These Terms apply to all visitors, prospective clients, and clients (each referred to as “you” or “your”). Where you are contracting on behalf of a business, you confirm that you have authority to bind that business to these Terms.
You may use our Website for lawful purposes only. You agree not to:
We endeavour to keep our Website available at all times, but we do not guarantee that it will be uninterrupted or error-free. We may suspend or withdraw access to the Website at any time without notice for maintenance, security, or other operational reasons. We shall not be liable if our Website is unavailable for any reason.
Our Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over those websites and accept no responsibility for their content or practices. You access third-party websites entirely at your own risk.
Bambino provides digital marketing services including, but not limited to, search engine optimisation (SEO), pay-per-click advertising (Google Ads, Meta Ads), web design and development, social media management, content marketing, email marketing, and AI automation. The precise scope of services provided to each client is set out in the relevant Statement of Work or Service Agreement.
We reserve the right to alter, amend, or withdraw any service at any time. Where any such change materially affects an ongoing engagement, we will provide you with reasonable notice.
All quotes provided by Bambino are valid for 30 days from the date of issue, unless otherwise stated. A quote does not constitute a binding contract.
A contract for services is formed when both parties have signed or electronically agreed to a Service Agreement, Statement of Work, or Master Services Agreement, or when we have acknowledged acceptance of a purchase order in writing. No contract will be formed merely by your request for a quote or a free audit.
Any changes to the agreed scope of work must be documented in a written change request and accepted by both parties before additional work commences.
Our fees are set out in your Service Agreement. All fees are quoted in pounds sterling (GBP) and are exclusive of VAT unless otherwise stated. VAT will be charged at the applicable rate.
Unless otherwise agreed in writing, invoices for ongoing retainer services are issued monthly in advance. Invoices for project-based work are typically issued in accordance with the payment schedule set out in the relevant Statement of Work.
Payment is due within 14 days of the invoice date unless otherwise stated in the Service Agreement. We reserve the right to charge statutory interest on overdue amounts at the rate provided under the Late Payment of Commercial Debts (Interest) Act 1998, currently 8% above the Bank of England base rate.
If payment remains outstanding for more than 30 days after the due date, we reserve the right to suspend services until payment is received in full. We will provide written notice of our intention to suspend before doing so where reasonably practicable.
Either party may terminate an ongoing service engagement by providing 30 days’ written notice, unless a different notice period is specified in the Service Agreement. Notice must be provided in writing by email to hello@bambinoagency.com or to the address stated above.
Either party may terminate the agreement immediately upon written notice if:
Upon termination, you remain liable for all fees for services performed up to and including the effective date of termination. We will invoice for any outstanding amounts and payment will be due within 14 days. No refunds will be made for retainer fees paid in advance for work not yet performed, except where termination is due to our material breach.
To enable us to deliver our services effectively, you agree to:
We shall not be responsible for any delays to the delivery of services caused by your failure to meet these obligations.
All content on our Website — including text, images, logos, designs, software, and code — is owned by or licensed to Bambino Agency Ltd and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of our Website without our prior written consent.
Unless otherwise agreed in the Service Agreement, ownership of all creative deliverables (such as website designs, written content, and graphic assets) produced by Bambino as part of the services will transfer to you upon receipt of payment in full for those deliverables.
Notwithstanding the above, Bambino retains all intellectual property rights in its proprietary tools, templates, processes, frameworks, and methodologies used in the delivery of services. These are licensed to you on a non-exclusive basis for the purpose of receiving the services only and do not transfer to you.
You retain ownership of all intellectual property in the materials and content you provide to us. You grant us a non-exclusive, royalty-free licence to use those materials solely for the purpose of providing the services during the term of the agreement.
Each party undertakes to keep confidential all information received from the other party that is designated as confidential or that ought reasonably to be considered confidential, including but not limited to business strategies, financial data, client lists, marketing plans, and technical information.
Neither party shall disclose the other’s confidential information to any third party without the other’s prior written consent, except where disclosure is required by law or regulation, or to that party’s professional advisers under obligations of confidentiality.
These confidentiality obligations survive termination of the agreement for a period of three years.
Nothing in these Terms excludes or limits either party’s liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
Subject to the above, Bambino’s total aggregate liability to you under or in connection with these Terms and any Service Agreement (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) shall not exceed the total fees paid by you to Bambino in the three months immediately preceding the event giving rise to the claim.
We shall not be liable for any:
even if we were advised of the possibility of such losses.
We do not guarantee any specific results from our digital marketing services, including particular rankings, traffic levels, or revenue outcomes, as results depend on many factors outside our control.
We warrant that we will provide the services with reasonable care and skill in accordance with good industry practice. We make no other warranties, express or implied, in relation to the services or the Website.
Our Website is provided “as is” without any warranty of any kind. To the fullest extent permitted by law, we disclaim all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Many of our services involve operating within or alongside third-party platforms, including Google, Meta, LinkedIn, and others. These platforms may change their policies, algorithms, or functionality at any time without notice to us or to you. We shall not be liable for any impact on your campaigns or results arising from changes made by third-party platforms.
Where we manage advertising accounts on your behalf, you remain the account owner and are responsible for ensuring that you comply with the relevant platform’s terms of service at all times.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
You and Bambino both agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising from or in connection with these Terms or their subject matter or formation.
We reserve the right to update these Terms from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you by email. Your continued use of our Website or services after we post changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, please stop using our Website and notify us in writing if you wish to terminate any ongoing service engagement.
If you have any questions about these Terms, please get in touch: